Shipping Policy
Thank you for choosing Truly Adorned! Here's what you need to know about our shipping policy:
1. Processing Time:
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We aim to process and dispatch In Stock orders within 3 business days of receiving payment.
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We aim to process and dispatch Pre Sale orders within 14 business days of receiving payment.
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Please note that processing times may vary during peak seasons or holidays.
2. Shipping Methods:
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We offer several shipping options to accommodate your needs, including standard and expedited shipping.
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The available shipping methods and delivery times vary depending on your location and the items in your order.
3. Shipping Costs:
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Shipping costs are calculated based on the weight of your order, destination, and chosen shipping method.
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You can view the shipping costs for your order during the checkout process before making a payment.
4. International Shipping:
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We ship to select international destinations. Please note that additional customs duties, taxes, or fees may apply to international orders, which are the responsibility of the recipient.
5. Tracking Your Order:
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Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
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You can use this tracking number to monitor the status of your delivery online through our website or the carrier's website.
6. Delivery Times:
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Delivery times vary depending on your location and the shipping method selected.
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While we make every effort to deliver your order within the estimated timeframe, please note that delays may occur due to unforeseen circumstances or high shipping volumes.
7. Missing or Damaged Shipments:
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In the rare event that your order is missing or arrives damaged, please contact us immediately so that we can assist you in resolving the issue.
If you have any questions or concerns about our shipping policy, please don't hesitate to contact us. Thank you for choosing Truly Adorned!