Terms & Conditions

Thank you for shopping with Truly Adorned! Before proceeding with your purchase, please read and understand the following terms and conditions:

 

1. Product Information:

• Truly Adorned offers a range of candles, wax melts, room sprays, and body care items.

• We strive to provide accurate descriptions and images of our products. However, variations in color, scent, and appearance may occur due to differences in monitors and natural ingredients.

 

2. Ordering and Payment:

• By placing an order on our website, you agree to provide accurate and complete information about yourself and your payment details.

• All prices are listed in U.S. Dollars and are subject to change without notice.

• Payment must be made in full at the time of purchase. We accept major credit cards and other payment methods as listed on our website.

 

3. Shipping and Delivery:

• We aim to process and dispatch orders within 3 business days of receiving payment for In Stock Items.

• We aim to process and dispatch orders within 15 business days of receiving payment for Pre Sale Items.

• Shipping costs and estimated delivery times vary depending on the destination and chosen shipping method. Please refer to our shipping policy for more information.

• Truly Adorned is not responsible for delays in delivery caused by unforeseen circumstances or third-party carriers.

 

4. Returns and Exchanges:

• We want you to be completely satisfied with your purchase. If you are not happy with your order, please contact us within 7 days of receiving your items to arrange a return or exchange.

• Items must be returned in their original condition and packaging, and customers are responsible for return shipping costs unless the return is due to a mistake on our part.

• Due to the nature of our products, we cannot accept returns or exchanges on used or opened items unless they are faulty or damaged upon receipt.

 

5. Product Safety:

• Our products are designed for external use only. Do not ingest or apply directly to the skin unless specified.

• Keep candles, wax melts, and room sprays out of reach of children and pets. Always follow safety instructions provided with each product.

 

6. Intellectual Property:

• All content on our website, including product descriptions, images, and logos, is the intellectual property of Truly Adorned and may not be used without permission.

 

7. Privacy Policy:

• We are committed to protecting your privacy and personal information. Please review our privacy policy to understand how we collect, use, and disclose your data.

 

8. Governing Law:

• These terms and conditions shall be governed by and construed in accordance with the laws of the United States. Any disputes arising out of or related to these terms shall be resolved exclusively in the courts of the United States.

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By placing an order with Truly Adorned, you acknowledge that you have read, understood, and agree to abide by these terms and conditions. If you have any questions or concerns, please don't hesitate to contact us.